Government of Dubai Dubai Resilience Center
Dubai Resilience Center · Partnership Workshop

Building Dubai’s Integrated Resilience Strategy 2040

One resilience, emergency and crisis management system, built together.

A synthesis of the partnership workshop that convened government entities from across Dubai to validate today’s resilience ecosystem and shape the priorities for the Emirate’s integrated strategy.

The workshop

A day of collaboration across Dubai’s resilience ecosystem

Representatives from emergency management, security, critical infrastructure, aviation, trade, economy, health, community, digital and governance came together to validate the themes shaping Dubai’s resilience ecosystem and shape priorities for the Integrated Resilience Strategy 2040.

Aim 01

Share the vision

Set out the work and the ambition for Dubai’s Integrated Resilience Strategy 2040.

Aim 02

Validate today

Test the current resilience ecosystem together and agree the themes that matter most.

Aim 03

Shape tomorrow

Surface the capabilities, partnerships and improvements that would strengthen the city.

Mandate & lifecycle

One mandate across the full resilience lifecycle

Decree No. 48 of 2024 mandates the Dubai Resilience Center to orchestrate the Emirate’s resilience across the Supreme Committee of Emergency, Crisis and Disaster Management (SCCDM) and every entity.

Objective 01

Position Dubai at the forefront of resilience

Place the Emirate at the forefront of resilience and incident management.

Objective 02

Enhance preparedness and capabilities

Strengthen Dubai’s preparedness and capabilities in prevention, response and recovery.

Objective 03

Coordinate and direct joint efforts

Coordinate and direct joint efforts to manage incidents and support the work of SCCDM.

Objective 04

Serve as the reference entity

Act as the reference entity that manages and ensures implementation of the resilience strategy.

Objective 05

Raise public awareness

Raise public awareness of the procedures for managing incidents.

Rising geopolitical volatility, supply-chain fragility, demographic change, higher resident expectations and an expanding digital attack surface make building on Dubai’s track record more urgent than ever. The strategy organizes this work around a single lifecycle:

01

Anticipate risk

Unified risk taxonomy and register, with clear risk ownership, analysis and prioritization.

02

Prevent and reduce

Mitigation plans owned and monitored by the key entities that carry each risk.

03

Prepare and stay ready

Scenario-based exercises across risks and entities, with readiness measured through clear KPIs.

04

Respond as one

A crisis operation playbook with clear activation triggers and defined roles.

05

Recover stronger

Recovery guidelines to restore services, with measures that reduce future vulnerability.

Enablers
GovernanceOne doctrine with shared principles, roles and decision rights.
CommunicationA communication model that links the whole society.
TechnologyA common operating picture covering warning, monitoring and situational awareness.
Continuous learningStandardized learning and feedback loop.
PartnershipsCodified partnership roles with public and private entities.
The ecosystem

The ecosystem reflected Dubai’s full resilience chain

Entities from across the Emirate took part, spanning the seven domains that together carry Dubai through disruption.

01Governance and coordination 02Security and emergency response 03Critical infrastructure 04Borders, aviation and trade 05Data and technology 06Economic continuity 07Health and community

Table 1 · Governance and City Coordination

Table 2 · Security, Safety and Emergency Response

Table 3 · Critical Infrastructure and Urban Resilience

Table 4 · Borders, Aviation and Trade

Table 5 · Data, Technology and Connectivity

Table 6 · Economic Resilience and Business Continuity

Table 7 · Health, Community and Human Resilience

Supreme Legislation Committee
The Executive Council of Dubai
Government of Dubai Media Office
Security Industry Regulatory Agency
State Security
Dubai Civil Defence
Dubai Police
Dubai Corporation for Ambulance Services
Roads and Transport Authority
Dubai Electricity and Water Authority
Dubai Municipality
Dubai Land Department
Dubai Environment and Climate Change Authority
Dubai Civil Aviation Authority
Ports, Customs and Free Zone Corporation
Federal Authority for Identity, Citizenship, Customs and Port Security
Transport Security Department
Dubai Border Security Council
Digital Dubai
Mohammed Bin Rashid Space Centre
Dubai Electronic Security Center
Nedaa
Dubai Chambers
Department of Economy and Tourism
Economic Security Center of Dubai
Dubai Health Authority
Dubai Health
Dubai Knowledge
Community Development Authority

Entities represented at the workshop, convened by the Dubai Resilience Center.

Key themes

Key themes emerging from the workshop

Across the seven roundtables, the same problem areas recurred. These are the shared issues the strategy needs to resolve, ahead of the responses that follow.

1

No unified risk register or common risk language

Entities describe and assess risk differently, with no single register or shared taxonomy across Dubai.

2

Fragmented data and limited real-time visibility

Critical data sits in silos, and no shared, real-time picture links monitoring across the city.

3

Unclear governance, roles and decision rights

Who decides and how escalation runs are not fully pre-agreed before an event.

4

Insufficient cross-entity coordination

Coordination before and during crises is inconsistent, and joint operating structures are limited.

5

Limited early warning and situational awareness

Early signals are not connected into a shared warning and situational-awareness capability.

6

Preparedness is assumed rather than measured

Drills and exercises are not always regular or connected, and readiness is rarely measured against clear standards.

7

Gaps in resources, stockpiles and supplier visibility

Visibility of critical resources, stockpiles and Tier 1 to Tier 3 suppliers is incomplete.

8

Critical infrastructure, cyber and digital continuity exposure

Infrastructure standards, audited cyber protocols and digital redundancy need strengthening.

9

Public preparedness and community resilience pressures

A prepared public, one trusted voice and attention to diverse population groups are not yet in place.

10

Risks that cross Dubai’s boundaries

Many resilience risks extend beyond the Emirate and need aligned federal, cross-emirate and regional coordination.

Strategic responses

Strategic responses to the workshop themes

The solution directions that emerged from the roundtables. Each response addresses one or more of the key themes and is not yet ranked.

Strategic response

Unified Dubai-wide risk register and common language

A single, living risk register and shared taxonomy so entities describe, prioritize and own risk the same way.

Addresses Theme 1
Strategic response

Common data platform and shared operating picture

A common data pool and one trusted, real-time operating picture for warning, monitoring and situational awareness.

Addresses Themes 2 and 5
Strategic response

Shared governance model and pre-agreed decision rights

One doctrine, a responsibility matrix and a pre-agreed escalation matrix across SCCDM, DRC and entities.

Addresses Themes 3 and 4
Strategic response

Crisis playbooks, escalation levels and Al Daleel

Defined crisis levels, activation triggers and scenario-based playbooks, with Al Daleel setting clear criteria for what counts as a crisis.

Addresses Theme 3
Strategic response

Readiness measurement and joint exercises

A recurring multi-entity exercise program, with readiness measured through shared KPIs and checklists.

Addresses Theme 6
Strategic response

Strategic resource and supplier visibility

Visibility of critical resources, inventories and suppliers, with stockpile adequacy assessed before a shock.

Addresses Theme 7
Strategic response

Critical infrastructure standards and cyber resilience

Infrastructure building codes, audited cyber protocols, backup connectivity and digital redundancy for the city’s lifelines.

Addresses Theme 8
Strategic response

Public preparedness and one trusted channel

Multilingual public awareness across crisis phases, coordinated under a single, trusted alerting channel.

Addresses Theme 9
Strategic response

Cross-emirate, federal and regional coordination

Aligned rules and coordination with federal, cross-emirate and regional partners for risks that exceed Dubai’s boundaries.

Addresses Theme 10
Strategic response

Private-sector and volunteer mobilization

Codified partnership roles and pre-approved arrangements that mobilize private-sector capacity and volunteers during crises.

Addresses Themes 4 and 7
Survey signals

Survey signals reinforce the workshop themes

Participant responses highlighted the same system-wide needs raised during the roundtables: common risk language, clearer roles, shared information, early warning and stronger coordination.

Workshop survey · n=19
The biggest resilience challenge today
Selected by participants
No common language or framework for assessing risks95% · 18
Unclear roles and decision rights during incidents84% · 16
Limited early warning or situational awareness84% · 16
Lack of shared risk information across entities79% · 15
Insufficient coordination with other entities79% · 15

Signal: entities named the same gaps the roundtables raised, shared risk language, clear roles, early warning and coordination.

Most valuable from an integrated strategy
Selected by participants
Clarity on roles, responsibilities and escalation protocols84% · 16
A shared risk register and common risk language84% · 16
Better early warning and real-time information sharing84% · 16
Clear coordination mechanisms during multi-entity crises63% · 12
Joint exercises and simulations across entities53% · 10

Signal: the most valued outcomes match the strategy’s core building blocks, roles, a shared register, early warning and coordination.

What Dubai’s resilience vision should aspire to
Selected by participants
Build a self-healing city that recovers faster than any peer95% · 18
Achieve full integration across entities in crisis response84% · 16
Ensure limited disruption to residents’ quality of life68% · 13
Set a global benchmark for city resilience58% · 11
Become the most technologically advanced city in risk management47% · 9

Signal: ambition centres on a fast-recovering, fully integrated city that protects quality of life.

Risks entities monitor most today
Reported monitoring focus
Infrastructure failure Extreme weather and climate Technology and data systems Public health Supply chain and logistics Fire and industrial Security-related risks

Signal: monitoring concentrates on infrastructure and climate risks, with technology, health, supply-chain and security-related risks also tracked.

In participants’ words
Open responses

Stronger coordination and communication across entities to overcome any potential disruption.

Adoption of a shared risk register.

Health surveillance as a capability that could benefit the wider ecosystem.

Survey findings are directional and should be read alongside the roundtable outputs.

Emerging initiatives

Emerging strategic initiatives for further validation

These initiatives emerged directly from the roundtables, grouped by resilience pillar and enabler. Sequencing and prioritization will be confirmed through the validation phase, not set here.

Anticipate risk

Know the risks before they escalate

  • Build one unified risk register for all of Dubai.
  • Create an early-warning system that flags risks before they escalate.
Prevent and reduce

Reduce top risks ahead of time

  • Develop mitigation plans for priority risks across entities.
  • Embed resilience requirements into urban planning and building approvals.
Prepare and stay ready

Rehearse and measure readiness

  • Launch a structured exercise programme across the city.
  • Set readiness standards for critical infrastructure such as power, water and transport.
Respond as one

Act together under one picture

  • Define crisis levels with clear triggers for who activates and who leads.
  • Build a real-time platform so all entities see the same picture during a crisis.
Recover stronger

Restore services, then improve

  • Define the response-to-recovery handoff.
  • Track recovery progress in one shared view.
Enabler · Governance

Clear roles and decision rights

  • Clarify who plans, decides, approves and escalates across the system.
Enabler · Communication

One trusted public channel

  • Create one recognizable Dubai alerting channel across all platforms.
Enabler · Technology

One shared resilience platform

  • Build one shared resilience platform connecting risk data, crisis management and situational awareness.
Enabler · Partnerships

Codified public and private roles

  • Formalize partnerships with critical infrastructure operators and the private sector.

These initiatives will be refined, sequenced and prioritized with entities during the validation phase.

Table findings

Seven tables surfaced the operating gaps that matter most

Each table began from its sector question, then aligned on the themes to address together. Select a table to expand its key themes and strategic responses.

Key themes
  • Decision-rights and escalation are not fully pre-agreed across SCCDM, DRC and entities.
  • Public messaging can fragment across entity channels in a crisis.
  • Mandate or legislative gaps can surface mid-incident and slow decisions.
Strategic responses
  • A pre-agreed decision-rights and escalation matrix across entities.
  • One shared crisis-communication protocol and a single public voice.
  • Common resilience standards and a trusted reporting rhythm.
ImplicationPre-agreed decision-rights and one public voice would let the city decide and speak faster under pressure.
Key themes
  • Unified command is clear in doctrine but under-rehearsed across all agencies.
  • Interoperable communications and a shared real-time picture are not yet consistent.
  • The handover from response to recovery is often ad hoc.
Strategic responses
  • A joint multi-agency exercise programme and shared playbooks.
  • Interoperable communications and a common operating picture, building on Nedaa.
  • Agreed command roles, mutual-aid and handover protocols.
ImplicationRehearsing unified command and shared communications would make the response-to-recovery handover reliable rather than improvised.
Key themes
  • Strong existing collaboration and redundancy across utilities, with backup arrangements for electricity and water.
  • Digital and connectivity resilience needs strengthening, including backup connectivity and regularly audited cyber protocols.
  • Infrastructure building codes, flood-related contamination risks and critical-materials and supplier visibility need higher standards.
Strategic responses
  • A shared cross-entity dependency map and joint monitoring layer.
  • Joint mitigation plans aligned to Tasreef, with clear owners.
  • Resilience criteria embedded in planning, investment and design.
ImplicationBuilding on a strong base, the next step is stronger digital and cyber resilience, tighter infrastructure standards and clearer supply-chain visibility.
Key themes
  • Gateway links across aviation, ports, customs and identity are not jointly stress-tested.
  • A recent disruption showed rerouting can be improvised under pressure.
  • Contingency and surge capacity for trade and travel are not pre-agreed.
Strategic responses
  • Shared visibility of cross-border and gateway flows.
  • Joint contingency, rerouting and surge plans.
  • Coordinated protocols that balance flow and security.
ImplicationJointly stress-testing gateways and pre-agreeing surge plans would keep people and goods moving through disruption.
Key themes
  • Government data stays siloed despite enabling legislation, with lengthy approvals and inconsistent sharing limiting cross-government visibility.
  • Data governance is immature and end-to-end accountability for shared data is unclear.
  • Digital infrastructure is concentrated, pointing to a need for redundancy, resilient fibre and distributed recovery, balanced with sovereignty.
Strategic responses
  • A shared data layer and standards powering early warning.
  • Joint cyber-defence, including Zero Trust and threat-intelligence sharing.
  • One trusted, real-time operating picture across entities.
ImplicationA common data pool, clear data ownership and diversified, resilient digital infrastructure would turn siloed data into shared, dependable capability.
Key themes
  • Continuity dependencies on utilities, gateways and public services are not mapped.
  • There are no shared early indicators for economic or supply-chain shocks.
  • SMEs and tourism are among the most exposed; private-sector resilience is uneven.
Strategic responses
  • Shared economic and supply-chain early indicators.
  • Common business-continuity standards, including for SMEs.
  • A coordinated confidence-and-communication protocol.
ImplicationMapped continuity dependencies and shared early indicators would protect business confidence through shocks.
Key themes
  • Surge capacity and continuity for essential services are not jointly stress-tested.
  • Protecting heat-exposed workers and the elderly needs data and coordination not yet in place.
  • Health and social continuity depends on utilities, transport and communications.
Strategic responses
  • Shared surge-capacity and continuity plans for essential services.
  • Joint protection of vulnerable groups with community engagement.
  • Cross-entity coordination for health and social continuity.
ImplicationJointly planned surge capacity and coordinated data would protect essential services and vulnerable groups when a shock hits.
Roadmap

From today to a validated, integrated strategy

Over the coming weeks we move from introductions to a validated, integrated view that shapes the strategy together.

Today

Introductions

Discuss and align on the objectives and priorities for Dubai’s Integrated Resilience Strategy 2040.

Weeks ahead

Data sharing and alignment

Co-develop risk assessments and response plans with entities across the ecosystem.

In parallel

Validate

Pressure-test the shared risk language, prioritization and preparedness plans.

End of Q3

Finalize

Converge into the strategy, doctrine and roadmap.

Vision

From entity-level readiness to integrated city-wide resilience

“In a rapidly changing world, resilience is a vital strength… Our goal is to establish a global benchmark for readiness, responsiveness, and resilience across all areas: the community, economy, infrastructure, and government.”
H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai,
on approving the Dubai Resilience Strategy (November 2024)

The workshop confirmed a shared ambition: to move from strong entity-level readiness to one integrated, city-wide resilience system. The building blocks are now on the table: a unified doctrine, a shared operating picture, mapped dependencies, rehearsed response, and codified partnerships.

One resilience system, built together.